Roadside assistance covers the help you need when your vehicle stops working the way it should and you are away from home or a repair shop. KLN Towing Service provides roadside assistance for drivers in and around Lawrenceville, GA.
If you are not sure whether your situation calls for roadside assistance or a tow, call us and describe what happened. We will talk through what is going on with your vehicle and let you know how we can help.
When to call for roadside assistance
Roadside assistance is usually the right call when your vehicle is disabled but you are not dealing with a collision. Common situations include a vehicle that will not start, a vehicle that has stopped running while you are driving, or a vehicle that is not safe to keep driving.
- Your vehicle will not start in a parking lot, driveway or on the roadside
- Your vehicle lost power or stalled while you were driving
- A warning light or noise means you do not think it is safe to keep driving
- You are not sure whether your vehicle needs a jumpstart or a tow
Staying safe while you wait
If your vehicle is disabled in a travel lane or anywhere close to moving traffic, your safety comes first. Turn on your hazard lights so other drivers can see you.
If it is safe to do so and traffic conditions allow, move your vehicle onto the shoulder or off the roadway. If you cannot move the vehicle, or if you are on a highway or a road with fast-moving traffic, staying buckled inside the vehicle is generally safer than standing beside it. If there is any immediate danger to you or anyone else, call 911 first.
What to tell us when you call
Having a few details ready helps us understand your situation quickly and send the right kind of help.
- Where you are — a street address, nearest cross street, highway exit, mile marker or a nearby landmark
- The year, make, model and color of your vehicle
- What happened, and whether the vehicle still runs or moves
- Whether the vehicle is in a travel lane, on a shoulder, or in a parking lot
- Whether anyone is injured, or if there is any immediate hazard
- A phone number where we can reach you
What we can help with
KLN Towing Service provides emergency towing, flatbed towing, winch-out recovery, accident recovery and motorcycle towing, along with jumpstart service, tire changes, fuel delivery and lockout service. If what you need falls outside those, call us and we will tell you honestly whether we can help, so you are not left waiting on the wrong kind of assistance.